Pricks: Correct Order Information:

Three times yesterday while at work I had to deal with customers who hadn't put in the correct information for their orders, and then blamed us for their problems.  First, a customer who ordered a number of pictures and saw how much it cost, but was surprised to find some pictures with fifty or more copies each.  As the price was the exact same as they were billed, as well as the quantities being different per individual picture, the only explanation is them making a mistake in putting too many on order for some of the items.  The second one place an order for pickup from the store with items being pulled from the shelves...  When they knew we didn't have enough on the shelves, hence why they placed the order online and waited.  However, by placing the order for pickup from the shelves they had to go to a different store to get the excess we did not have in stock, as well as not having their phone number or email address correct on their order so they weren't notified of the insufficient amount of their particular item.  To which both complained about our side of thing being messed up when they had themselves made the error instead of reading the blood website and broadcasts.  The third one was for a photo order being printed still and they hadn't put in their correct phone number for pickup in case of a misprint or lack of the order slip.  Thankfully at least the last one we were able to fix the issue, but it took longer than the customer was willing to wait, so they left in a huff.  The three of these customers all put in their own information incorrectly, and as a result had to deal with the consequences of it, which were far lower than most other businesses would have them do, and as such their prickish behavior became nothing more than a blog post and memories of annoyances.  So, please people, use the correct information if placing online orders or any other order that needs such information.